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CozyLounge
  • Home
  • Shop
  • Store Policies
  • Care Instructions

Store Shipping, Returning and Exchanging Policies

Shipping

We will ship all orders within 2 business days (excluding holidays or weekends). Shipping with be either USPS or UPS depending on quantity ordered. We only ship to the 48 Main USA states excluding Guam, Hawaii, Alaska and APO addresses.

Returns and exchanges

While we do not have an exchange policy, you are welcome to return any unopened items within 60 days of purchase for a full refund. Please kindly include your order number so we can process the refund more efficiently. 

Incorrect Orders

If for some reason you have received an incorrect or manufacture defect order, please take a photo of the product and along with your order number, please email to us at cozylounge@yahoo.com. We reply to all emails within 24 hours, 7 days a week.


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